filu - your veterinary in Dusseldorf Pempelfort

Services

• Preventive care
• Urgent care
• Dentals
• Surgery
• Spay & Neuter
• Special exams
• X-rays, ultrasound, etc.

Get to know the Vet-Team

Dr.Carolin Olbertz
Medical Director (on maternity leave)
Specialist Small Animals
Care Team

Focus Areas

• Internal Medicine
• Dermatology
• Cardiology
• Ultrasound

Vita

• since 2025 with filu
• Previously worked as a veterinarian in a practice for 9 years, as well as deputy practice manager
• since 2023 Specialist Small Animals
• 2018 Ph.D.
• 2016 Licensed to practice veterinary medicine

Dr.Doris Porombka
Veterinarian
Care Team

Focus Areas

• Emergency Medicine
• Dermatology
• Ultrasound
• Internal Medicine

Vita

• since 2024 with filu
• Prior to that, she spent several years conducting medical research and working as a veterinarian in a veterinary practice
• 2007 Ph.D.
• 2003 License to practice veterinary medicine

Marian Tsenov
Veterinarian
Dermatology (GPCert Derm)
Care Team

Focus Areas

• Ophthalmology
• Surgery
• Dermatology
• Internal Medicine

Vita

• since 2025 with filu
• Prior to that, 13 years as a veterinarian in clinical and practice settings
• 2012 Licensed to practice veterinary medicine

Ann-Sophie Möhrke
Veterinarian
Care Team

Focus Areas

• Dental
• Emergency Medicine
• Internal Medicine

Vita

• since 2025 with filu
• Prior to that, she worked as a veterinarian in a veterinary clinic for three years
• 2022 Licensed to practice veterinary medicine

Trusted by families, loved by pets

Testimonials

1. "Went here with my cat for several issues, so far the best Veterinary in Dusseldorf, would recommend 10/10."

   • EDUARD M.

2. "We booked an emergency appointment on Friday afternoon and got a very good treatment, got squeezed into their busy schedule and luckily the bill wasn't as high as it usually is in such cases. Really great."

   • NIKKI Y.

3. "I am completely satisfied with this veterinary practice! The care is always professional and warm. I particularly appreciate the uncomplicated scheduling of appointments, so that you can get help quickly even with acute concerns."

   • MANFRED V.

4. "I was rushed in with my dog for a small emergency appointment at 7:30 p.m. The staff on the phone in the practice and the attending veterinarian were really very friendly."

   • SASKIA L.

What we offer

Quick accessibility

You can easily reach us on foot, by car or public transport. We are centrally located near the Marienhospital bus and tram stop or the Nordstraße subway stop.

Convenient parking

As there is limited public parking directly in front of the practice, the parking garage in Dietrich-Karree (Nettelbeckstraße 8) is a reliable alternative. It is located approximately 300 m away, which is about a 4-minute walk.

Separate waiting areas

Special waiting areas for cats and dogs ensure a stress-free environment for your four-legged friends.

Exclusive treatment room for cats

One of our five treatment rooms is exclusively reserved for cats, free from unusual scents and equipped with everything your cat needs to relax.

Free refreshments

A Nespresso coffee break for you and treats for your furry friend!

Card payments only

We only accept card payments - safe and easy for you and us.

Do you have Questions

FAQs

1. Are there dedicated parking spaces or where can I find parking near filu Dusseldorf Pempelfort?
   There is underground parking available in our building complex that you can use.

2. How can I reach filu Dusseldorf Pempelfort by public transportation?
   The Marienhospital stop is nearby. You can also reach us via Nordstraße station on the U78 and U79, just a few minutes’ walk away.

3. Does filu Dusseldorf Pempelfort offer special services, such as surgery, emergency care, dental treatments?
   Yes, we offer emergency care, surgeries, and dental treatments. Additionally, we provide acupuncture.

4. How can I book an appointment at filu Dusseldorf Pempelfort?
   You can easily book an appointment online here, or simply call us on 0049 211 41873373.

5. What languages do you speak at filu Dusseldorf Pempelfort?
   The team at Pempelfort speaks German, English, Bulgarian, and Chinese.

6. What are the costs of treatment (e.g., neutering, surgery, examination)?
   Our prices are based on the "Gebührenordnung für Tierärzte" (GOT, Fee Schedule for Veterinarians).

7. Can I come without an appointment? Are there appointments for spontaneous visits?
   You can visit us without an appointment; however, please be aware that this may involve waiting times.

8. Can I book an appointment for multiple animals at the same time?
   Yes! Please indicate in the appointment comments if you are bringing a second pet.

9. How can I pay?
   Payment is only possible by card – simple, secure and convenient.

10. Do you offer installment payments?
    Installment payments are available upon consultation with your respective doctor.

11. Do you bill directly with insurance?
    No. After your visit, you will receive an invoice via email.

12. Do you offer house calls?
    No, we do not offer a mobile service.

13. How is a surgery performed at your facility?
    Before the surgery, we conduct a general examination of your pet.

14. Is there an app and what can I do with it?
    We now have our own filu app! You can book appointments, view findings and manage the most important information about your pet.