filu – Your veterinarian in Hannover List

Services

Get to know the Vet-Team

Elisabeth Tscharnke
Head Veterinarian
Dentistry (GPCert, in progress)

Care Team

Focus Areas

Vita

Dr. Henrike Hofmann
Veterinarian
Ophthalmology (GPCert, in progress)

Care Team

Focus Areas

Vita

Stefka Ruseva
Veterinarian
Advanced Soft Tissue Surgery (GPCert, in progress)

Care Team

Focus Areas

Vita

Laura Mahn
Tierärztin

Care Team

Focus Areas

Vita

Trusted by families, loved by pets

Very nice place, highly professional doctors who keen to help but not to take more money from you.

I urgently needed help for my cat. They gave me appointment in couple of hours in the same day. Doctor Rotem Freilich was very professional and kind. Instead of offering each and every test he made only necessary things and set up therapy plan. It helped in the same day and my cat started to recover very fast. It was on Saturday but the price was very conservative compared to what it could be on weekends. Thank you! Highly recommend!

Anton Karpov

Best vet practice! Everyone is incredibly sensitive and friendly! Great feel-good atmosphere! I would recommend this practice to everyone. You always get an appointment super quickly and there are virtually no waiting times. Thank you for your great work, both vets and the team!

Melanie B.

I was there because of Bonnie's problem. She had hip/lower back problems and received immediate help, with no waiting time. The staff and the vet were very friendly. The vet explained everything clearly and understandably. He was also very gentle with the dog. Excellent service and not expensive.

Paul M.

I found filu through Google Maps for an emergency service for my anxious dog, as it was Saturday and our regular vet was closed. At filu they listened, treated my dog perfectly, observed him and discharged him with ultimate carefulness. They were kind not only to him but also to me in a challenging situation. Highly recommend!

Jelena M.

I have been with filu with my dog Zeus since he was a puppy and can heartily recommend this veterinary practice. Everyone there is very nice and friendly with the animals, whether they are vets or nurses. By the way, the practice is super clean and ultra-modern. Unfortunately, my dog had to have fairly invasive surgery early on as a puppy and everything worked out wonderfully there! Absolute recommendation, always happy to come back here.

Philippe S.

We booked an emergency appointment on Friday afternoon and got a very good treatment and got squeezed into their busy schedule and luckily the bill wasn't as high as it usually is in such cases. Really great. Not to mention the whole ambiance of the place and everything being handled digitally (booking, payment, invoice).

Nikki Y.

What we offer

Quick accessibility

You can easily reach us on foot, by car, or by public transportation. We are centrally located near the subway station Vier Grenzen.

Convenient parking

There is public parking available near the practice for your visit.

Separate waiting areas

By arranging the space to allow for social distancing, we ensure a relaxed atmosphere and plenty of room for your pets.

Exclusive treatment room for cats

One of our four treatment rooms is reserved exclusively for cats, free from unfamiliar smells and equipped with everything your cat needs to relax.

Free refreshments

Take a little coffee break for yourself and look forward to some treats for your furry friend!

Card payments only

We only accept card payments – safe and easy for you and us.

Do you have Questions

What languages do you speak at filu Hannover List?

The team in List speaks German, English, Spanish, and Bulgarian.

How can I reach filu Hannover List by public transportation?

The fastest way to reach us is via the vier Grenzen U-Bahn station (U3, U7, U13), which is directly in front of the practice.

How can I book an appointment at filu Hannover List?

You can easily book an appointment online here, or simply call us.

Does filu Hannover List offer special services, such as surgery, emergency care, dental treatments?

Yes, we offer emergency care, surgeries, and dental treatments. Additionally, we provide physiotherapy.

Are there dedicated parking spaces or where can I find parking near filu Hannover List?

Public parking spaces are available directly in front of the door on Podbielskistraße.

How is a surgery performed at your facility?

Before the surgery, we conduct a general examination of your pet to check its health status as well as its suitability for anesthesia and surgery. You will then have a detailed discussion with one of our veterinarians who will explain the procedure of the operation to you precisely. We use gentle anesthesia and continuously monitor your pet during anesthesia by a veterinary medical assistant and with monitors according to clinic standards.

What are the costs of treatment (e.g., neutering, surgery, examination)?

Our prices are based on the "Gebührenordnung für Tierärzte" (GOT, Fee Schedule for Veterinarians). Please note that the final cost depends on factors such as the type of procedure, the size, age, and overall health of your pet. This means the complexity of the treatment and required medication may vary.

Can I come without an appointment? Are there appointments for spontaneous visits?

You can visit us without an appointment; however, please be aware that this may involve waiting times. We recommend calling in advance if possible. If that’s not feasible, we will do our best to accommodate you.

Can I book an appointment for multiple animals at the same time?

Yes! Please indicate in the appointment comments if you are bringing a second pet, and we will extend the appointment accordingly. Alternatively, you can book two consecutive appointments, which we can then combine.

How can I pay?

Payment is only possible by card – simple, secure and convenient.

Do you offer installment payments?

Installment payments are available upon consultation with your respective doctor. The invoice can be settled in 2 to 4 monthly installments (unfortunately, more installments are not possible). Additionally, a minimum amount of 400 euros is required, and you must hold a debit card. Please speak with us directly on-site, and we will clarify all further details together.

Do you bill directly with insurance?

No. After your visit, you will receive an invoice via email. You must forward this invoice to your insurance company to receive reimbursement.

Do you offer house calls?

No, we do not offer a mobile service. However, you will soon be able to address many concerns comfortably from home via our chat and video consultation service. Our veterinarians are available for further treatments in our practices.

Is there an app and what can I do with it?

We now have our own filu app! In the app, you can, for example, book appointments, view findings and manage the most important information about your pet. Alternatively, you can still use my.filu in the browser on your cell phone or computer - just visit my.filu.vet/dashboard.