my.filu

The new customer portal for you with all important health information at a glance.

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Experience the future of animal health with my.filu

Access to important health information

my.filu gives you access to everything you need to know to keep your pets healthy and happy in one convenient place. Keep track of all past treatments and diagnoses.

Perfect integration

my.filu is seamlessly integrated into our processes. You can check invoices immediately after treatments and you can easily book new appointments and edit existing ones.

Continuous improvements and new features

We are constantly improving my.filu and regularly adding new features, such as a vaccination tracker, so that you are always well-informed and prepared.

Discover the features of my.filu

1. Managing appointments

   Book new appointments, view and cancel upcoming appointments.

2. Treatment overview

   See past treatments and diagnoses.

3. Managing animal data

   Manage all important data about your pets.

4. Invoice management

   View and download past invoices.

Prices

Here you will find a detailed price overview.

Trusted by families, loved by pets

"Every employee was incredibly nice and created a warm and welcoming atmosphere where you immediately feel comfortable."
- Ahsen C

"Beautiful practice, highly professional doctors whose priority is helping you, not maximizing profit."
- Anton K

"Best veterinary practice ever! Everyone is incredibly empathetic and friendly!"
- Melanie B

"I had an emergency with my cat and we were helped very quickly, competently and lovingly! Thank you!"
- A P

"Excellent doctors and staff. It's simply wonderful to see that money isn't everything."
- Anes U

"From the initial examination to the surgical preparation and finally the surgery itself, everything was fantastic! ⭐️⭐️⭐️⭐️⭐️"
- Petra B

"An absolutely 5-star experience. The reception was extremely friendly, and the veterinarian was patient and thorough."
- Francesco R

"The treatment was excellent – simply professional! Competent, super friendly, and relaxing. Thank you!!"
- Katrin

"Highly competent doctors! I felt comfortable right away, and so did my dog."
- Fabian R.

"A really lovely, service-oriented practice. Very kind doctor and staff."
- Miriam F

Sneak peek at upcoming features:

1. A vaccination tracker to see your pets' vaccination status and plan upcoming vaccinations.
   Link

2. The ability to manage your personal information.
   Link

3. A document management system for uploading, viewing and downloading doctor's letters and X-ray images.
   Link

Do you have any questions?

How do I log in to my.filu?

You can log in the same way as you would when booking an appointment online, without a password, just with your email address. If you are already logged in to the browser (e.g. because you have booked an appointment), you will automatically be logged into my.filu.

Is there an app and what can I do with it?

We now have our own filu app! In the app you can, for example, book appointments, view findings and manage the most important information about your pet. Alternatively, you can still use my.filu in the browser on your cell phone or computer - just visit my.filu.vet/dashboard.

Which data can I change?

You can edit your pets' details (such as name or date of birth) if they're missing or incorrect. Once added, the chip number can only be changed in one of our clinics.

Find your filu location

Hannover

filu Veterinary Hannover List
Podbielskistraße 96, 30177 Hannover

Berlin

filu Veterinary Berlin Charlottenburg
Olivaer Platz 15, 10707 Berlin

Frankfurt

filu Veterinary Frankfurt Nordend
Weberstraße 59, 60318 Frankfurt am Main

Cologne

filu Veterinary Cologne Rudolfplatz
Pilgrimstraße 6, 50674 Cologne

Hamburg

filu Veterinary Hamburg Winterhuder Weg
Winterhuder Weg 116, 22085 Hamburg
filu Veterinary Hamburg Hoheluft
Hoheluftchaussee 76, 20253 Hamburg

Düsseldorf

filu Veterinary Dusseldorf Pempelfort
Duisburger Straße 32, 40477 Düsseldorf

Munich

filu Veterinary Munich Theresienwiese
Paul-Heyse-Strasse 28, 80336 Munich
filu Veterinary Munich Schwabing
Schleissheimerstrasse 141, 80797 München
filu Veterinary München Wiener Platz
Steinstraße 11, 81667 München

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